Shipping & Delivery

UAE Delivery

We deliver across all seven Emirates via our logistics partner Quipup.

Standard Delivery
Timeframe: 3-7 business days
Cost: Variable, but FREE on orders over AED 700

You'll receive a tracking number once your order has been dispatched. Track your order anytime through the quipup portal.

Order Processing
Orders are processed the next business day. During peak periods (Ramadan, Eid, national holidays), processing may take an additional 1–2 business days.

Delivery Areas
We currently deliver to all addresses within the UAE:
Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

International: Email us at info@downtimestudio.com or reach out to us via instagram to receive our international shipping options. 

Order Issues
If your order is delayed, damaged, or missing, please contact us immediately at info@downtimestudio.com with your order number. We will resolve the issue as soon as possible.