Shipping & Delivery
UAE Delivery
We deliver across all seven Emirates via our logistics partner Aramex.
Standard Delivery
Timeframe: 2–3 business days
Cost: Variable, but FREE on orders over AED 700
Express Delivery
Timeframe: Same-day / Next business day
Cost: Variable
You'll receive a tracking number via email and SMS once your order has been dispatched. Track your order anytime through the Aramex app or website.
Estimated Delivery by Emirate
- Abu Dhabi
- Al Ain
- Al Dhafra region
- Dubai
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
Remote or restricted-access addresses may require an additional 1–2 days. Aramex will contact you to confirm.
Order Processing
Orders are processed the same business day. During peak periods (Ramadan, Eid, national holidays), processing may take an additional 1–2 business days.
Delivery Areas
We currently deliver to all addresses within the UAE:
Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
Coming Soon
GCC: Expanding to Saudi Arabia, Bahrain, Kuwait, Oman, and Qatar.
International: Global shipping with DHL and FedEx.
Sign up for our newsletter to be the first to know when we launch in your region.
Order Issues
If your order is delayed, damaged, or missing, please contact us immediately at info@downtimestudio.com with your order number. We will resolve the issue within 24 hours.